RED TETHER Does Not Recognize Camera

Symptom

RED TETHER does not recognize your camera.

Potential Resolutions

• Right-click your camera and select Refresh Camera List in REDCINE-X PRO.
• Ensure that WiFi and all other network connections are turned off.
• Manually configure your camera and your computer:
  • All: Manually Configure Camera
  • For Mac: Manually Configure Ethernet (Mac)
  • For Windows: Manually Configure Ethernet (Windows)

Manually Configure Camera

1. Go to Menu > Settings > Setup > Communication > Ethernet.
2. Deselect the Enable DHCP check box.
3. Select the Enable External Control check box.
4. Leave the Ethernet settings at the default values.
   • IP Address: 10.10.10.10
   • Subnet Mask: 255.255.255.0
   • Gateway: Leave at default value

NOTE: You can enter values suitable for your network configuration.

Manually Configure Ethernet (Mac)

1. Go to System Preferences > Network > Ethernet. (The correct Ethernet icon is labeled Self-Assigned IP.)
2. Select Manually from the Configure IPv4 drop-down menu.
3. Enter the following values:
   • IP Address: 10.10.10.2
   • Subnet Mask: 255.255.255.0
   • Router: Leave blank

   NOTE: The IP address can range from 10.10.10.1 to 10.10.10.254. The IP address cannot match the IP address of the camera or any other device connected to the network.

4. Click Apply.

   The Ethernet icon turns green when connected successfully.

Manually Configure Ethernet (Windows)

1. Go to Start > Control bar > Network and Internet.
2. Right-click the network connection that is connected to your camera and select Properties.
3. Select Internet Protocol Version 4 (TCP/IPv4) from the pane.
4. Click Properties.
5. Enter the following values:
   • IP Address: 10.10.10.2
   • Subnet Mask: 255.255.255.0
   • Default gateway: Leave blank

   NOTE: The IP address can range from 10.10.10.1 to 10.10.10.254. The IP address cannot match the IP address of the camera or any other device connected to the network.

6. Click OK.