Cannot Play Movie

Symptom

Attempting to play the movie results as a full frame of yellow.

Explanation

If you attempt to play a video encoded with HDCP (High-bandwidth Digital Content Protection), the output video displays as a full frame of yellow. The REDRAY on-screen menus and test-patterns continues to display correctly, as those elements are not HDCP protected.

Potential Resolution

If the video output is yellow, try encoding the video with HDCP disabled.

REDRAY Player Operation Guide
955-0017, REV-K
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