Safety Instructions

  • Heed all cautions and warnings in these instructions.
  • Read these instructions before operating the REDRAY® and its accessories.
  • Follow these instructions while operating the REDRAY and its accessories at all times.
  • DO NOT attempt to modify, dismantle or open your REDRAY as doing so may expose you to electric shock and serious injury. There are no user-serviceable parts inside. Alteration or repairs made to the REDRAY or accessories, except by a RED authorized service facility, will void the Limited Warranty. Users are not permitted to make design changes or otherwise modify the operation of the REDRAY or its accessories, without the express written approval of RED Digital Cinema.
  • Only use accessories specified by RED®.
  • Install the REDRAY in accordance with the manufacturer’s instructions.
  • DO NOT use the REDRAY near water and avoid exposing the REDRAY to moisture. The unit is not waterproof, so contact with water could cause permanent damage to the unit as well as electric shock and serious injury to the user. DO NOT use the REDRAY outdoors or in environments with high moisture, and immediately remove the power source if the REDRAY is exposed to moisture.

Warning

WARNING: To reduce the risk of fire or electric shock, do not expose the camera to rain or moisture.

  • DO NOT expose the REDRAY or accessories to excessive vibration or impact (shock).
  • ELECTROMAGNETIC INTERFERENCE: The use of devices using radio or other communication waves may result in the malfunction or interference with the unit and/or with audio and video signals.
  • Clean only using a dry cloth. When cleaning the REDRAY, remember that it is not waterproof and moisture can damage electronic circuitry. DO NOT rinse or immerse any element of the REDRAY or its accessories; keep them dry at all times. DO NOT use soaps, detergents, ammonia, alkaline cleaners, or abrasive cleaning compounds or solvents as these substances may damage surface finishes and electronic circuitry.
  • Maintain sufficient ventilation - DO NOT block any ventilation openings or obstruct cooling fan airflow.

Caution

CAUTION: Proper ventilation requires a minimum 1.5” (1.25cm) clearance between the ventilation openings and external surfaces. Verify that objects that can block the air intake and fan exhaust ports do not impede airflow. Failure to permit adequate airflow may result in overheating of the REDRAY, degraded operation and in extreme situations, damage to the product.

  • DO NOT operate or store near any heat sources such as radiators, heat registers, stoves, or any other apparatus that produce heat. Store in a protected, level and ventilated place. Avoid exposure to temperature extremes, damp, severe vibration, strong magnetic fields, direct sunlight or local heat sources during storage. Remove any batteries from the IR Remote Control accessory before storage. Recommended storage and usage temperatures for your REDRAY and accessories are:
    • Operating range: 0°C to 40°C (32°F to 104°F)
    • Storage range: –20°C to 50°C (–4°F to 122°F)
  • If there are any performance issues with your camera or accessories when operating within this temperature range, submit a Support ticket at https://support.red.com.
  • If there are any performance issues with your REDRAY or accessories when operating within this temperature range, submit a Support ticket at https://support.red.com.
  • Do not bypass the third prong of the grounding-type plug on the power cord of the AC Power Adapter. A grounding-type plug has two blades and a third “grounding” prong. The third prong is provided for your safety. A grounding-type plug shall be connected to an outlet with a protective earthen connection. If the grounding-type plug does not fit into your outlet, do not attempt to modify the plug or outlet, consult a qualified electrician.
  • Protect all power cords from being pinched, walked on or crushed. Replace any power cords suspected of sustaining damage due to crushing or other forms physical damage.

CAUTION: The power cord plug for the AC Power Adapter is used as the power disconnect. To disconnect all power from the AC Power Adapter, unplug the power cord plug from the wall outlet. During use, the power cord plug should remain easily accessible at all times.

  • Lithium Ion batteries may be subject to special handling requirements pursuant to federal and local laws. Refer to specific shipping instructions included with your battery regarding proper transport of your battery. Do not handle your battery if it is damaged or leaking. Disposal of batteries must be in accordance with local environmental regulations. For example, California law requires that all rechargeable batteries must be recycled by an authorized recycle center. Storing batteries fully charged or in high temperature, conditions may permanently reduce the life of the battery. Available battery capacity may also be temporarily lessened after storage in low temperature conditions.

Warning

WARNING: Do not expose the IR Remote Controller batteries to excessive heat.

CAUTION: Refer all service and repair to qualified RED service personnel. To reduce the risk of electric shock, and damage to the REDRAY, DO NOT attempt to perform any servicing other than any procedures that are recommended in the operating instructions.

Battery Storage and Handling

Warning

WARNING: Failure to read, understand, and follow these instructions may result in overheating, chemical leakage, smoke emission, fire, or other potentially harmful results.

  • Always follow proper battery handling and storage practices. Improper handling and/or failure to abide by proper storage instructions may cause permanent damage to batteries, or degrade battery charge holding capacity. Improper handling practices or failure to comply with instructions may also put you at risk.
  • Lithium-Ion batteries, like the REDVOLT®, REDVOLT XL, REDVOLT-V, and RED BRICK®, self-discharge over time. When storing for long periods of time, store batteries separately from the camera or charger and remember to charge batteries to a capacity level of 40% to 60%. If batteries will be stored for long periods of time, RED recommends that you check the charge level at least once every six (6) months, and recharge batteries to a capacity level of 40% to 60%.
  • When not in use, remove the battery from the camera or charger and store the battery in a cool, dry place. Avoid extreme hot temperatures (such as inside a hot car), corrosive gas, and direct sunlight. The optimal storage temperature for batteries is between –20°C to 20°C (–4°F to 68°F).

Warning

WARNING: Batteries stored in a discharged state for long periods of time may self-discharge and lose the ability to hold a charge.

Warning

WARNING: If recharging operation fails to complete even when a specified recharging time has elapsed, immediately stop further recharging.

  • DO NOT store batteries in a fully charged state for extended DO NOT store batteries in a fully charged state for extended periods of time.
  • DO NOT store batteries in a fully discharged state for extended periods of time.
  • DO NOT store batteries in the camera, in a camera module, or in a charger for extended periods of time.
  • DO NOT use batteries for purposes other than their intended use.
  • DO NOT store batteries in extreme hot or cold temperatures.
  • DO NOT store batteries in direct sunlight.
  • DO NOT use third-party chargers with your RED batteries.
  • DO NOT disassemble or modify the battery.
  • DO NOT overcharge batteries. Overcharging may increase internal temperature beyond the recommended limits and cause permanent damage to the battery.
  • DO NOT connect the positive (+) and negative (–) terminals to a metal object such as a wire.
  • DO NOT transport or store the battery together with metal objects such as jewelry, hairpins, etc. as they may generate heat if they come into contact with the battery.
  • DO NOT discard the battery into fire or heat.
  • DO NOT store, use, or recharge the battery near a heat source such as a fire or a heater.
  • DO NOT allow the battery to get wet.
  • DO NOT pierce the battery with pointed or other sharp objects.
  • DO NOT step on, throw, or strike the battery with a hammer.
  • DO NOT use a battery that appears to be deformed or damaged.
  • DO NOT directly solder the battery.
  • DO NOT put the battery into a microwave oven or a pressurized container.
  • DO NOT use or subject the battery to intense sunlight or hot temperatures such as in a car in hot weather.
  • DO NOT use it in a location where static electricity may be present.
  • DO NOT exceed the recharging temperature range of 0˚C to 40˚C (32˚F to 104˚F).
  • RED recommends that you only use RED chargers to recharge RED batteries.
  • Store the battery in a location where children cannot reach it.
  • If the battery leaks or gives off a bad odor, discontinue use immediately.
  • If the battery gives off an odor, generates heat, becomes discolored or deformed, or in any way appears abnormal during use, recharging or storage, immediately remove it from the equipment or battery charger and discontinue use.
  • If electrolyte begins leaking from the battery and comes into contact with your skin or clothing, immediately wash it away with running water. Failure to do this may result in skin inflammation.
  • If the battery leaks and the electrolyte reaches the eyes, do not rub them. Instead, rinse the eyes with clean running water and immediately seek medical attention. Failure to do this may result in eye injury.
  • If you find discoloration, a bad odor due to leakage, overheating and/or other irregularities when using the battery for the first time, submit a Support ticket at https://support.red.com immediately.
  • NOTE: For more information regarding RED battery charging and instructions for care, refer to our Terms and Conditions.

    Shipping Disclaimer

    Shipment of Lithium Ion cells and batteries is subject to national and international shipping requirements. A Class 9 Certified shipper is required to transport these products within the United States. REDVOLT, REDVOLT XL, REDVOLT-V, and RED BRICK batteries are considered Dangerous Goods. Other products such as REDVOLT AA and RED Li 7.2V batteries may also be classified as Dangerous Goods when purchased in bulk. Applicable laws prohibit the shipping of batteries that are physically damaged. We urge you to look into the formal rules and regulations of shipping Class 9 Dangerous Goods prior to preparing your shipment. For more information on these regulations, visit www.iata.org and www.dot.gov.

    For more information, see our FAQs for Dangerous Goods (Regulated Items).

    REDRAY Player Operation Guide
    955-0017, REV-K
    Copyright © 2019 RED.COM, LLC. All rights reserved.