In-Camera Errors

No Media Attached

Symptom

The message “No Media Attached” displays if media is not present or not formatted when pressing the Record button.

Potential Resolutions

• If the SSD is not connected, connect the SSD to the camera.
• If the SSD is already connected, format the SSD and attempt to record again. For more information about formatting media, go to Eject and Format Media.

Recording Halted: Record Error–Shutdown

Symptom

The message “Recording Halted: Record Error–Shutdown” displays if the SSD is removed while recording or the connection to the camera is interrupted during recording.

Potential Resolution

To resolve this issue, follow the instructions below:

1. Turn off the camera.
2. Remove the SSD module from the camera.
3. Inspect connectors for damage.
4. Reconnect the SSD module to the camera and install the SSD.
5. Turn on the camera.
6. Ensure that the SSD is recognized; reformat the SSD if necessary.
7. Resume recording.

NOTE: DO NOT remove the SSD while the camera is recording.

NOTE: If the problem persists, try recording with another SSD.