Firmware Does Not Upgrade

Symptom

• During an attempt to upgrade firmware, the PWR and REC LEDs flash red.
• After an attempt to upgrade firmware, the firmware version does not change.

Potential Resolutions

• After downloading the firmware upgrade file, ensure that you unzip the file before saving it to the SSD.
• Ensure that the “force_upgrade” folder is saved to the top level of the SSD, and not to a subfolder.