Perform a Hard Restore
A common way to resolve camera firmware issues is to perform a Hard Restore. A Hard Restore functions like a System Restore in that it changes all settings to the factory default values.
To perform a Hard Restore, follow the instructions below:
- With the camera turned off, hold the PWR/REC key on the camera for 20 seconds or until the fans turn at a high speed.
- Release the PWR/REC key.
The screen displays correctly.
NOTE: User key settings reset as well as any other changes from the default settings.