Save a Log File

A log file is a detailed text file of the processes and operations performed by the camera. If you contact RED for support, you may be asked to send a log file.

To save a log file, follow the instructions below:

1. Ensure that an SSD is properly mounted to the camera.
2. Go to Menu > Settings > Maintenance.
3. Select Save Log.

   The log file is saved as a *.txt file in the SSD root directory.

For more information about RED support or to create a support ticket, go to https://support.red.com.

NOTE: The camera automatically saves a log file when it is turned off properly and an SSD is mounted.