Proxy Buffer Overflow Warning

Symptom

The error message "Proxy Buffer Overflow" displays.

Potential Resolutions
  • Update the camera firmware to the latest release build.
  • Select a different recording file format and/or resolution from the Codec menu. For more information, go to Select Record File Format
  • Submit a Support ticket at https://support.red.com. Include the following with the request:
    • Log file. For more information, go to Save a Log File.
    • List of devices, lens, and third-party accessories that were attached when the error occurred.
    • Method for powering the camera when the error occurred (include battery types, power devices, and power cables).
    • List of file formats you were recording to before the error occurred (R3D, Apple ProRes, Avid DNxHD/HR).
DSMC2 HELIUM Operation Guide
955-0171_V7.1, REV-N
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