"Upgrade Attached Peripherals" Message

Symptom

During an attempt to upgrade firmware, the display shows the message “Upgrade Attached Peripherals”. After turning the camera off and then on, the same message displays, and then prompts you to turn off the camera.

Potential Resolution

• Ensure that you are upgrading your camera to the newest firmware version.
• One (1) of your modules, expanders, or lens mounts (collectively known as “peripherals”) may be experiencing issues. Remove all peripherals (except for media bay) and upgrade firmware. Then attach another peripheral, and upgrade firmware again. Repeat this process, upgrading one (1) peripheral at a time. This will identify which peripheral is experiencing issues. If there is a peripheral that will not upgrade, submit a Support ticket at https://support.red.com.