Perform a Hard Restore

A common way to resolve camera firmware issues is to perform a Hard Restore. A Hard Restore functions like a System Restore in that it changes all settings to the factory default values.

To perform a Hard Restore, follow the instructions below:

  1. With the camera turned off, hold the PWR/REC key on the camera for 20 seconds or until the fans turn at a high speed.
  2. Release the PWR/REC key.

    The screen displays correctly.

    NOTE: User key settings reset as well as any other changes from the default settings.