Media Does Not Mount to Computer

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Media Does Not Mount to Computer

Symptom

Media does not mount to your computer via a RED STATION^® RED MINI-MAG^®, RED STATION REDMAG™ 1.8", RED STATION REDMAG 1.8" (Mini), or RED STATION REDMAG 2.5".

Potential Resolutions

Fully insert the RED MINI-MAG into the RED STATION until the RED MINI-MAG aligns almost exactly with the card slot.
Turn the RED STATION on/off using the On/Of Switch on the rear panel of the RED STATION.
Disconnect and reconnect all cables.
Use an alternate data cable or data connection.
Use an alternate power cable.
Use an alternate port on your computer.
Use an alternate computer.
If connecting to your computer via eSATA, ensure that the RED STATION is powered via the RED STATION AC Power Adaptor or the RED STATION USB to DC Power Cable (24").
If connecting a RED STATION REDMAG 1.8" (Mini) with a 48GB or 512GB REDMAG 1.8" SSD via a USB 2.0 or USB 3.0 connection, ensure that the RED STATION REDMAG 1.8" (Mini) is powered via the RED STATION AC Power Adaptor or the RED STATION USB to DC Power Cable (24").
If there are no clips on the SSD, connect the SSD to the camera and reformat the SSD. For more information about formatting media, go to Format Media In-Camera
If using a Mac^®, the SSD may be recognized by the computer but not mounted. Launch the Disk Utility application, select the SSD in the left panel, and click Mount in the toolbar.